I came in for the first time for an oil and filter change. I was greeting warmly and received service promptly. I waited while my car was being serviced and really liked the comfort of the waiting area. I used the free wi-fi while I was there (Thank you for providing this service). When my car was finished, I was told any further needs I might consider with my car but was not pushed to a service I didn't really need or want. Great Experience!